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Introducing the Mobile App
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Help Center
Work Orders & Work Items
Getting Started
Setting Up Business Data
Customers & Contacts
Products & Suppliers
Assets & Equipment
Services & Pricing
Resources
Break/Fix Coding
Working Time
Company/Organisation
Classifications
Agreements & Recurring Work
Work Orders & Work Items
Creating Work Items
Viewing Work Items
Using the Mobile App
Introducing the Mobile App
Adding Activity to Work Items
Troubleshooting
Known Issues
Legal & Other
Other Products
Getting Started with X9
Setting Up Data in X9
Processing Work in X9
Known Issues in X9
Announcements & Release Notes (X9 only)
Developer
Announcements
Work Orders & Work Items
How to use Work Items to process various types of work using different processes and templates.
Creating Work Items
Creating a Generic Job
Creating a Field Repair
Creating an Internal Repair
Creating a Depot Repair
Creating an Installation
Creating a Field Maintenance
Creating an Internal Maintenance
Creating a Survey
Creating a Field Task
Creating an Internal Task
Creating a Help Desk Call
See more
Viewing Work Items
Introducing Work Item Views